What governance and privacy frameworks does Lever Talent reference?
California Consumer Privacy Act (CCPA) and a Privacy Policy (last updated October 1, 2022).
What languages and regions are specified for Lever Talent's localization?
English language and the United States region, with a supplemental notice for California under CCPA.
What authentication requirement is noted for end users accessing Lever Talent profiles?
End users are required to establish unique credentials to access their profiles.
What is Lever Talent's policy on collecting data from children?
The Services are intended for adults only and the company states it will not knowingly collect information from children.
What types of personal and personnel data does Lever Talent process?
Profile details, employer, title, LinkedIn links, photos, metadata, geotags, and location if enabled — identified as sensitive personnel data in the research.
Does Lever Talent share personal data with service providers or partners?
Yes — Lever Talent processes end user personal data on behalf of clients and may share data with service providers and The Predictive Index, subject to contractual processor/subprocessor disclosures.
Does Lever Talent state it may anonymize personal information for model training?
Yes — the Privacy Policy states Lever Talent may anonymize personal information (including photos) to train models.
What tracking technologies are disclosed on Lever Talent's site?
Cookies, Google Analytics, and tracking pixels are used on the Site.
What obligations do clients have before sharing personnel information with Lever Talent?
Clients must represent they have obtained all necessary consents and have a lawful basis to share personnel information with Lever Talent, as required by the Terms.
What contractual protections and clauses are mentioned in Lever Talent's Terms?
Confidentiality obligations, definitions of Confidential Information, intellectual property and ownership clauses (including work-for-hire and assignment language), limitation of liability, indemnification, and mandatory binding arbitration provisions.
Under which governing law and venue do Lever Talent client agreements specify disputes will be resolved?
Governing law is the Commonwealth of Massachusetts with mandatory binding arbitration in Boston (as stated in the Terms).
What data retention and deletion practices does Lever Talent describe?
Personal information is retained in accordance with applicable laws and for as long as necessary for collected purposes; when no business need exists, data will be deleted, anonymized, or securely stored in backup archives until deletion is possible.
What contact methods are listed for privacy requests in the research?
Email contacts for privacy requests include privacy@constructionconnectivity.com and contact@levertalent.com (as listed in the Privacy Policy summary).
How does Lever Talent protect client and employee data?
Lever Talent maintains contractual, organizational, and technical safeguards, follows applicable laws such as CCPA, requires unique user credentials, and retains or deletes personal data in accordance with legal and contractual obligations as described in its Privacy Policy.
Who is responsible for obtaining consent for assessments like Predictive Index?
Clients are required to have a lawful basis and obtain any necessary consents before sharing personnel assessment data; Lever Talent also provides transparency and education to support ethical assessment use.
Do you use subcontractors, partners, or third‑party service providers?
Yes — Lever Talent works with authorized partners and service providers (including The Predictive Index and select HR tech vendors); subcontracting relationships and data subprocessors are disclosed in contracts and the Privacy Policy.
Are your services delivered remotely, in person, or both?
Lever Talent delivers services virtually, hybrid, and in-person depending on the program and client needs, with travel and associated expenses handled according to the terms of the engagement.
What is your cancellation or rescheduling policy for workshops and training?
Cancellation and rescheduling policies vary by program and delivery format; specific deadlines, fees, and refund terms are defined in the registration terms or Statement of Work for each engagement.
Who owns the materials and deliverables produced during an engagement?
Lever Talent retains ownership of its proprietary methodologies and materials and typically grants clients a limited license to use deliverables internally; specific ownership and assignment of bespoke client materials are addressed in the contract.
How can I get support or who do I contact after I become a client?
Clients receive designated account or service contacts as part of their engagement; Predictive Index clients also have email/phone support with specified hours and response expectations, and general client inquiries are handled through the contacts listed in the agreement or on the website.
How does Lever Talent measure success and ROI for talent programs?
Outcomes are tracked with a mix of qualitative and quantitative measures—examples include engagement and retention metrics, pre/post assessment results, behavior-change indicators, and agreed business outcomes evaluated through program reviews and client reporting.
Can Lever Talent accommodate accessibility or special needs for training sessions?
Yes — Lever Talent aims to make trainings accessible and will work with clients to provide reasonable accommodations or alternative formats when requested during the planning or registration process.